A CRICO Strategies study published last year indicated communication failures were linked to just under 2000 patient deaths in a five year span and $1.7 billion in malpractice costs. And, a study from the University of California, San Francisco, found more than a quarter of hospital re-admissions could be avoided with better communication among healthcare teams and between providers and patients.
In training, as well as in practice, effective interpersonal and team communication should be equal partners with the latest technologies to provide the best treatment and care.
Realistic team interaction practice helps prevent panic, promote appropriate behaviors and coordinated responses among stakeholders, and prioritize mobilizing resources. A look, a tone of voice, a facial expression, a touch - all can communicate competence and caring. Interpersonal communication is critical to establishing the trust necessary between the provider and recipient of care in the healthcare environment.
Clinical simulation scenarios with standardized participants provide some of the most realistic opportunities possible.
Participants (student and providers) can work together in an environment that is as close to the real thing as possible. They can identify and correct their own actions as they experience the challenges that occur as multiple people and perhaps multiple departments and agencies try to coordinate care in training scenarios/events.
This is why we do what we do.
At ReaLifeSim, we focus on human factor realism to promote clear communication, competency, and compassion. Our contribution to increased provider competence and confidence leading to increased patient safety goes back at the beginning - in the education and training.
We're committed to ensure the human aspect of healthcare delivery endures in an increasingly virtual world.
Increasing the use of standardized participants in clinical simulations can provide high-fidelity clinical simulations and human interaction.
But, the clinical realism of standardized participants is often lacking. There are impressive advances in moulage, and with wearable products like ReaLifeSim and a few others. Would your learners benefit from more "Real Life" realism in the simulation experiences you offer?