Studies continue to show technical and communication errors are at the root of most of the morbidity and mortality statistics reported each year.
The Confident Voices in Healthcare resource provides a free online library for the healthcare workforce designed to promote emotional intelligence (EQ) and interpersonal skills. There are e-books, podcasts, and more.
Medical Improv is a primary focus among their resources. It’s a train the trainer series designed to help healthcare leaders build 'soft' skills in their teams and organizations. These ‘soft’ skills impact patient safety, patient experience, cost-effectiveness, workforce health and well-being, and workplace culture.
Good clinical simulation is an excellent option and helps students suspend disbelief when practicing skills. For some it may be hard to provide the interpersonal communication practice they’d like primarily using manikins in clinical simulation.
ReaLifeSim’s wearable IV training simulators provide students the opportunity to safely practice their hands-on skills to a level of competence, while simultaneously relating to the “patient” as a real person in a way that communicates confidence and inspires trust from the patient. The improved communication skills benefit and improve clinical team communication.