2 Years with Unwavering Focus

Two years ago, we introduced our ReaLifeSim wearable hybrid IV trainer to the world at HPSN World 2017.

 
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And now, having just left HPSN World 2019 where we were co-sponsors, we’re happy to report we saw and tried out some of the newest and most amazing components of healthcare simulation technology!  But, even though new and innovative technologies were the focus of the product showcase, the most satisfying aspect of the conference was the topic dominating the sessions, presentations and panel discussions – patient safety.

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The primary focus was the most basic tenet of all healthcare providers and organizations - “do no harm.” Offered as evidence of the importance of that pithy phrase, was a narrative, told by the Sheridan family, in person and on film, about the failure of providers and the healthcare system at large, which had catastrophic results – not once, but twice – impacting every member of the Sheridan family. The documentary is called To Err is Human, edited and produced by Michael Eisenberg, and is a must-see for, well - everyone.

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Other areas emphasized included competence, confidence, communication and caring (often expressed as emotional intelligence). These elements are and have been the underpinning of ReaLifeSim since its inception. Competence and confidence in hands-on skills and interpersonal communication are the twin goals of our ReaLifeSim IV training products. By providing the opportunity for repeated safe practice, on a live person, future doctors, nurses, EMTs and other clinical staff develop the competence and confidence they need to deliver the safe, quality care all patients expect and deserve.

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We are also committed to competency in a clinician’s communication skills because research shows effective provider/patient communication is essential to empower patients to see themselves as part of the process, building a sense of trust within the patient toward the provider and improving patient outcomes. The ReaLifeSim IV trainer, worn by a live person, helps clinical learners improve their provider/patient communication with every practice session.

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For patient safety to take its rightful place as the centerpiece of healthcare’s culture, it must be the mindset of every participant: physician, nurse, technician, administrative staffer, custodian, contractor and patient. Each of us, in our various roles, must be accountable for ensuring a patient’s safety as they pass through each step of the healthcare process.

While debate continues over the exact number of mistakes leading to negative patient outcomes, one thing is clear. There are way too many occurring every day. If healthcare is to join the ranks of other high-risk industries, such as aviation and nuclear power, who can boast a true “zero tolerance” culture for errors that cause patient harm, then it is up to all of us to demand and deliver such a system to our selves and our fellow citizens.

Patient Safety - "The Focal Point of Patient-Centered Care"

Patient safety

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Patient safety is the hot topic of the day. Patient safety routinely accompanies the introduction of new technologies, medications, interventions, treatments and equipment and rightly so. Patient safety is the foundation of the medical and healthcare communities’ guiding principal “do no harm.” Patient safety is the focal point of “patient-centered care.”

And yet, thousands of patients are injured in some way every day due to errors in communication or technology. Why?

In addition to the fact that health care providers at every level are human, complete with our inherent fallibility, I believe the rush to ensure appropriate levels of safety are built into our tools, systems and processes, too often, omit the patient along the way.

Medicine’s focus on the broken part, disease or chronic condition can result in a “medicine vs. the problem” perspective often leaving the patient feeling like the second-string player on the bench forgotten by the coach.

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If the more recent plethora of studies on “patient engagement” and tools to assist with same are any indication, then I am hopeful for a reduction in errors leading to patient injury. However, as I noticed just today, there is a growing market in patient engagement “technologies” and I fear the technology side of that coin may get more attention.

What about an approach that has the provider actually speaking with and listening to the patient? While this may sound simple, it is not easy to do effectively and efficiently.

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First, it must start at the beginning of any clinician’s medical education and training. It must be taught, demonstrated, practiced and evaluated with the same weight given to other clinical skills.  It includes learning to ask better questions and perhaps even more importantly, using “active listening” skills to extract more precise and comprehensive information from the patient.

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This is important not only at the start of the provider-patient relationship, but also following post-visit or procedure instructions for self-care, medications, and follow-up reporting by the patient. The provider has the responsibility to ensure understanding so the patient becomes a contributing member of the care team.

I believe improved provider-patient communication, understanding and trust will lead to better outcomes and fewer patient injuries and deaths.

Thank you EMS - ReaLifeSim at #EMSTODAY

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Most days when we hear or see a fire truck or rescue vehicle our first concern is where is it, which way is it going and am I in the way? Okay, our first three concerns. We might say a small prayer for those in need of their help and a thank you that it’s not us.

But how often do we think about the Emergency Medical Services (EMS) personnel, firefighters, paramedics and EMTs, who make a career out of providing our communities with incredible life-saving medical care any time of day, every day and in every possible environment and circumstance you can imagine?

Whether it’s illness, injury, accident, natural or man-made disaster, these men and women, many of them serving in volunteer positions, make our health, safety and well-being their #1 priority. And they often perform their life-saving efforts in the dark; blistering heat; bone-chilling cold; torrential rain; or a noisy and dangerous intersection. 

We, at #ReaLifeSim, salute these “angels among us” for their commitment and dedication to helping us, their neighbors, near or far, when they need help most.

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We are proud EMS providers choose wearable ReaLifeSim hybrid IV trainers that go everywhere they go to practice their skills. #yougowego The added realism of ReaLifeSim trainers helps ensure their skills and confidence are at the highest level when you need them. #trainthewayyoutreat

We’re taking this moment to to say “thank you” and we encourage you to do the same, whenever you can. Let EMS know they are appreciated.

ReaLifeSim Donates to Mandarin H.S. Medical Studies Academy

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The Medical Studies Career Academy at Mandarin High School was the recipient of an innovative clinical training tool last week, thanks to a donation from a local small business, B&G Educational Innovations, LLC (BGEI), makers of ReaLifeSim clinical simulation training products. 

The donation was presented by Elizabeth Benson, RN, M.Ed., co-founder and CEO of BGEI during the recent Jacksonville Chamber of Commerce Health Council meeting at Deerwood Country Club in Southside.                   

“From the beginning, our goal has been to improve patient outcomes by making the education and training of future doctors, nurses, paramedics, and other clinical staff as realistic as possible,” explained Benson. “We are delighted to offer our IV/Phlebotomy trainer to the Medical Studies Career Academy for students who have already shown a serious interest in pursuing a career in medicine and healthcare.”

The training tool allows students to repeatedly and safely practice starting an IV or drawing blood, two very common, yet important clinical skills. Because the trainer is wearable, students can safely practice hands-on clinical skills working with a live person, relating to them as they would in a real-life situation.

Studies continue to show technical and communication errors are at the root of most of the morbidity and mortality statistics reported each year. As a result, more emphasis is being placed on training that involves live humans to enhance the realism.

“It’s an awesome opportunity to bring new technology into our program because … we’re always looking for ways to enhance the classroom and the student learning,” said Angela Collins, Health Science Instructor at the school’s academy, after accepting the donation.

“If you can get them more comfortable with dealing with people, because they have to make that person to person contact, then that’s going to enhance their learning, make them more comfortable and ultimately make them more successful in the future,” added Collins, explaining the impact such a donation can have on the students.

BGEI is a leader in the movement to change industry thinking about how simulation needs to work, shifting the focus to realism. Recent accolades include recognition as one of the top twelve “Patient Safety Advocates” from Medical Training Magazine (Jan 2019). The magazine made their selection from solicited subscriber nominations worldwide. BGEI also earned recognition as a “Top 10 Healthcare Simulation Solution Provider” by Healthcare Tech Outlook (Nov, 2018).

For more information visit our Website at: www.bgei-educational.com