RLSimApp Privacy Policy

Revised Date: May 25, 2018


B & G Educational Innovations, LLC (the “Company”) collects certain information about you through the RLSimApp (the “App”).  The Company cares about your privacy and this Privacy Policy describes our policies and procedures surrounding the collection and handling of any information we collect from you.

Your use of the App constitutes an acceptance of this Privacy Policy and forms a legally-binding contract between the Company and you. If you do not agree to the terms of this Privacy Policy, immediately discontinue use of the App and delete it from your mobile device. In addition, to revoke consent to the use of your information and to have your information removed from our database, contact us using the contact information listed at the end of this Privacy Policy and your information will be deleted.

Any capitalized words not expressly defined in this Privacy Policy have the meanings assigned to them in the Terms of Use agreement of which this Privacy Policy forms an integral part.

Information we collect

The App collects two different kinds of information from you:

  • Personally identifiable information (“PII”) is information that could be used to identify you as an individual or that could be used to contact or locate you.
  • Non-personally identifiable information (“non-PII”) is any other kind of information we collect from you.

Methods of collection

The Company collects your information both actively and passively. Active data collection occurs when you enter your information when you are creating an account with the App. Passive data collection occurs without your affirmative consent by the App’s use of analytic and reporting technologies.

Actively collected PII

We collect your user ID (your email address), password, and facilitator ID when you register with the App. These data items are considered PII because each of them could either: (i) be used individually to identify you or to contact you or (ii) be used in combination with each other to access your account.

Passively collected PII

We will never collect PII without your affirmative consent.

Passively collected non-PII

We collect certain anonymous information about your use of the App. Examples of this anonymous information are: your operating system, the date and time of use, geographical information, and device type. This is not an exhaustive list of the types of passive non-PII we may collect; it merely provides examples.

Use of your information

The PII we collect from you may be used to communicate with you. We do not sell your PII to any third parties.

The non-PII we collect from you may be used in any of the following ways:

  • To improve our App
  • To improve customer service
  • To comply with applicable legal requirements or industry standards

Except for the tracking of your first 60 minutes of skills performance, the Company will never link your PII with your non-PII in a way that would allow us to identify your behaviors on a personal level. As an example, the Company will not keep a record of how may times you have personally used our App. Instead, the Company may conglomerate your usage statistics with those of others to look for trends.

Protection of your information

The Company uses reasonable practices and technologies to safeguard your information against illegal intrusion and unauthorized access. No security measures are 100% reliable, however, so the Company cannot guarantee the security of your PII.

You have the responsibility of protecting your user ID and password. You must contact the Company (using the contact information at the of this Privacy Policy) if you have reason to believe that your account has been compromised. In addition, you agree that you will not share your user ID and password with anyone.

The Company will never send you any communication (e-mail or otherwise) asking for your user ID or password). If you receive any such communication that looks like it is from the Company, do not respond to the communication and immediately report the communication using the contact information at the end of this Privacy Policy.

Third-party access to your information

The Company may provide your information to the following third parties:

  • Service providers. The Company may disclose your PII to service providers who maintain our App and to service providers who process our payments. These trusted service providers will have access to your PII but may not use your PII for any purposes other than those to which they have been entrusted. The Company shall use reasonable efforts to ensure that these service providers hold your PII in confidence. In addition, the Company shall only disclose your PII to third parties that the Company believes, in good faith, follow acceptable privacy and security policies.
  • Legal enforcement. The Company may disclose your PII to investigate or enforce violations of our rights. The Company may also disclose your PII to protect the security of our App. In addition, the Company reserves the right to disclose your PII if the Company has a good faith belief that this disclosure is necessary to satisfy a legal proves or enforceable government request (such as a subpoena) or to be in compliance with any law or regulation.
  • Successors. The Company may transfer your PII as part of a sale, merger, acquisition, or any other change of control. In addition, the Company reserves the right to transfer your PII to protect the Company’s legal rights in the unlikely event of a bankruptcy, reorganization, receivership, assignment, or any application of creditor’s rights.

Correction or removal of your information

You may update, correct, or remove your information, including your PII, by contacting the Company(using the contact information at the end of this Privacy Policy) to request such modifications. The Company will require you to provide identification prior to the Company’s making such changes. The Company reserves the right to refuse any requests that are overly repetitive or that require unreasonable time or effort on the part of our technical team. In addition, the Company reserves the right to refuse any request that undermines the privacy rights of others.

Policy with regard to children

The Company will not knowingly collect any information from children under the age of thirteen (13) as is consistent with the Children’s Online Privacy Protection Act (“COPPA”). If, as a parent or guardian, you discover your child under the age of thirteen has supplied the Company with PII, you may contact the Company and we will remove your child’s information from our database. In this communication with us, please provide the user ID and password used by your child to enter their PII onto our App.

Changes to this Privacy Policy

The Company may change this Privacy Policy at any time, without prior notice to you, by posting a new version. The new version will become effective on the date it is posted which will be listed at the top of the policy as the Effective Date. Your continued use of the App is your acceptance of the new terms of the Privacy Policy.

If the Company makes any modifications to this Privacy Policy that are materially less restrictive with regard to the Company’s use or disclosure of your PII (for example, if we decide to start selling your PII to third parties), the Company shall notify you and ask for your permission before continuing to use your PII under the new terms.

Contact Information

B & G Educational Innovations, LLC

e-mail: customer.service@bgei-educational.com